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Ring 7

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Shipping + Returns

We offer FREE Delivery on all standard delivery.

Express with Tracking Available

Same day shipping on all available stock.

Pre-order will ship within 7-14 days

Perth Local Delivery Same or Next day delivery is available. Please see options at checkout or contact us:

E: orders@never2loud.com 

Your Frequently Asked Questions

How long will my order take to arrive?

We process and ship orders within 1-2 business days. Delivery times vary based on your location and chosen shipping method:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • International Shipping: 7-14 business days

Once your order is shipped, you’ll receive a tracking number via email.

Can I return or exchange my jewelry if I'm not satisfied?

Yes! If you’re not completely happy with your purchase, you have 30 days from the delivery date to request a return or exchange. Items must be unworn and in their original packaging.

Unfortunately, custom or personalized pieces are non-returnable. If you need to start a return, simply visit our Returns Portal or contact our support team, and we’ll guide you through the process. Please note that return shipping costs may apply.

Are the materials you use hypoallergenic?

Absolutely! Our jewelry is designed with sensitive skin in mind, using hypoallergenic, nickel-free, and lead-free materials. Whether you’re wearing our sterling silver, gold-plated, or stainless steel pieces, you can enjoy them comfortably without irritation. If you have any specific allergies or concerns, feel free to reach out—we’re happy to help!

How do you ensure the ethical sourcing of your materials?

We are committed to ethical and sustainable sourcing. Our materials come from verified suppliers who follow:

  • Fair Trade standards
  • Conflict-free gemstone sourcing
  • Responsible mining and recycled metals

We continuously work towards more sustainable and ethical practices in our supply chain.

How should I care for my jewelry to keep it looking its best?

To maintain the shine and longevity of your jewelry, we recommend:

  • Avoiding water, lotions, and perfumes when wearing your pieces.
  • Storing in a dry, cool place when not in use.
  • Cleaning gently with a soft cloth to remove dirt and oils.
What steps do you take to minimize your environment impact?

Sustainability is at the heart of what we do. We use 100% recycled metals in many of our designs, and all of our packaging is made from recyclable and biodegradable materials.

Additionally, we partner with initiatives that help offset carbon emissions from shipping. Our commitment to reducing our footprint is ongoing, and we’re always looking for new ways to make our brand even more eco-friendly.